Summary Job Goal: In accordance with Federal and State rules, regulations and guidelines governing a number of differing Temporary Assistance for Needy Families (TANF), LIHEAP, and BIA Assistance Programs, work includes in-depth interviews, data collection, data review and analysis, investigations, eligibility determinations and benefit authorizations.

Performance Responsibilities: include the following. Other duties may be assigned.

  • Functions at the entry/trainee level, receiving and applying training in public assistance program requirements, procedure and related subjects, and developing competence in determining eligibility and authorizing benefits.
  • Receives formal and on-the-job training in the following: policies, procedures, and requirements of differing public assistance programs, including those under the jurisdiction of another governmental agency such as child support enforcement and permanent fund dividend programs; the application and operation of the division’s computer system (EIS); the orientation to the purposes and function of the division within the assigned geographical area; and the interviewing techniques used by staff.
  • Interspersed between formal training sessions, increasingly reviews and conducts routine casework (eligibility determinations and benefit authorizations) while learning how to interpret and apply the knowledge gained during training. Work is monitored and evaluated by staff.
  • Handles a caseload, which is incrementally increased by size and complexity of various
  • Work includes the gathering of required verifications pertaining to income, resources, expenses,
  • Conducting necessary interviews, making the initial or continuing eligibility
  • Reviewing monthly client submittals and/or change
  • Authorizing correspondence to applicants/recipients on anticipated changes; determining benefit levels; need for additional documentation and information; case status, policy explanations or budget


QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have strong written, verbal and analytical skills. Fluency in Yup’ik and English preferred. Ability to work under pressure and meet deadlines.

EDUCATION and EXPERIENCE: High school diploma or GED is required. Two (2) years preferred experience applying statutes, regulations, program requirements or similar criteria or guidelines to review individual cases. Experience may include evaluation of: Applicants for programs or services; loans; licenses; permits; documents associated with insurance or similar benefit enrollment or claims; documents associated with investigations, collections, or similar activities; complex documents such as those associated with employment application or employee benefits; tax processing; investment or real estate transactions.


This position is a Grade 4 and has a Salary Range of:  $46,318 – $60,161

Job Posting Expiration Date: May 31,2023

We hope to have this position filled by date listed above, if no qualified applicant is hired, we may advertise an additional 30 days.